Creating a Welcoming Space for LGBTQ Persons and Families at End of Life

I would like to present my DNP (Doctor of Nursing Practice) Quality Improvement Project. This project provided staff education at a hospice agency on the use of inclusive language and creating a safe space for LGBTQ persons and families in hospice care. LGBTQ persons are at risk for and have suffered from discrimination in the healthcare setting. Lack of education for healthcare providers on the use of inclusive language and terminology is seen as a barrier in providing a safe environment for this vulnerable population. The purpose of this quality improvement project was to increase the use of inclusive language and understanding of terminology by implementing an evidenced-based education module to nursing staff in an inpatient hospice setting. The education module was developed and provided to 22 nurses and nursing assistants.  The module was conducted through face-to-face instruction using interactive methods.  An evaluation was completed through post-survey immediately after the presentation. Anecdotal feedback was also solicited 4 weeks post-education module. Patterns from the evaluations and anecdotal notes were analyzed. 

Ninety-five percent of the attendees stated they were likely to implement inclusive language into practice.   Staff stated that they gained an overall recognition of the importance to intentionally use inclusive language to create a safe space for LGBTQ persons. The project was impactful as it was the first-time education on LGBTQ was presented at the organization. The education module is now part of the orientation for new staff and has been expanded into interprofessional education and has allowed for open discussion within the organization in providing holistic care to LGBTQ persons at end of life. 


JoAn Stanek, Clinical Assistant Professor
School of Nursing
The University of North Carolina at Chapel Hill

About the Presenter

Pronouns: she, her, hers

Dr. Stanek has been an Assistant Professor at UNC-CH School of Nursing for 14 years. Dr. Stanek has over 35 years of nursing practice with a focus on chronic care in the orthopedic, neurology and rehabilitation areas. To remain current, Dr. Stanek practices in hospice and palliative care. 

Attend this Presentation

Day One (Friday, October 9th, 2020) | Session One (6:00pm - 7:00pm)

Duration: 10 minutes

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